Our privacy policy

Anyone who accesses this site, regardless of the purpose, disclosure or not of personal information, is informed on the purpose of the processing and usage of this data. The processing of the data is performed by the company personnel (authorized employees) who have signed confidentiality agreements and who undergo strict security measures. The access to this data is limited.

"REISSWOLF Albania Sh.p.k." provides physical and digital archiving for documents and materials through an integrated system, and also secure document and data destruction.

The services of our company are provided to any private business or institution, and are sanctioned through an agreement between the parties stipulating the conditions, rights and obligations, in compliance with the provisions of the law no. 9887, dated 10.03.2008 “On the protection of personal data”. These processes are carried out respecting the highest levels of confidentiality and security.

The entire chain of the process, starting with the collection of documents and data, up until their secure shredding & destruction is recorded and documented. At the end of this process the client is provided a security certificate.

Regarding the archiving process, our company provides to the customer all the tools (boxes and clips with unique codes) that guarantee maximum security and limited access only to the individuals authorized by the customer, in accordance with articles 27 and 28 of law no. 9887, dated 10.03.2008 “On the protection of personal data”. The retention period of the personal data is dependent on the validity of the contract signed between our company and the customer.

Security and confidentiality are the main objective of our company. For this purpose we are certified under ISO 9001:2015 and ISO/IEC 27001:2013.

The premises where the documents and materials are archived and destroyed are monitored with a CCTV surveillance system, for security purposes. The informative signs regarding the surveillance system are correctly displayed in outdoor as well as indoor areas, as according to the format approved by the Commissioner's office. The data collected through the CCTV system is stored for a period of 30 days, and afterwards it is automatically deleted.

The access into our company's premises is restricted for authorized personnel only. Any other individual that must enter our premises must be accompanied by authorized personnel and must be registered with the personal ID in the Entry - Exit register, and must also sign the confidentiality agreement. The access to this data is limited. These records are stored for a period of one year and afterwards they are destroyed through our shredding machines.

We apply an internal regulatory framework for the protection of personal data, mandatory for each employee, through which we guarantee the legal processing of personal data. We have sent the appropriate reporting to the Commissioner's Office and we update it whenever we must initiate a new process.

We guarantee the rights of the subjects of personal data in accordance with law no. 9887, dated 10.03.2008 "On the protection of personal data". Every action that we undertake is in compliance with article 18 of law 9887/2008, and you are entitled to all the rights described therein.

In the event that you are faced with a violation of your rights pertaining to your personal data, we invite you to contact our contact person for the solution of the issue, through the details published on our website. You also have the right to complain directly at the Commissioner's Office.